Last updated: 15/04/2026
At Fiserent (hereinafter "Fiserent", "we", "us" or "our") we respect the protection of your privacy and personal data that you share with us or that we otherwise collect through the website fiserent.com (hereinafter the "Platform"). For this purpose we have published this Privacy Policy (hereinafter the "Policy").
This Policy forms a single text with the Terms of Service of the Platform. For professional users (lessors), the provisions set out in the Business Listing Terms and Conditions also apply simultaneously.
The data controller of your personal data is the sole proprietorship "ROUSSOS PANTELEIMON PETROS", VAT No.: 164711938, headquartered in Syros, 11 Athanasiou Diakou Street, 84100.
You may contact the data controller by sending a message to: info@fiserent.com.
The Platform is not intended for use by minors. Under no circumstances do we knowingly collect personal data of minors under the age of 15 without the consent of their parent or guardian. If you are a parent or guardian and are concerned that your child may have provided us with personal data, please contact us.
The personal information we collect relates to:
The personal data we process includes:
Specifically for vehicle rental businesses, we additionally collect: business name, address and VAT number, legal operation documentation, photos, trade names, bank account details and payment data.
As a rule, you provide us with your personal data yourself when registering on the Platform and using our services.
Additionally, we collect information related to your booking history, as well as data automatically through your device using "cookies" and other similar technologies. For more information about the use of cookies on our Platform, see the Cookie Policy.
We use your personal information for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Account creation and identity verification | Performance of contract (Art. 6(1)(b) GDPR) |
| Driver's license validity verification | Legitimate interest (Art. 6(1)(f) GDPR) |
| Vehicle booking and service provision | Performance of contract (Art. 6(1)(b) GDPR) |
| Payment management and processing | Performance of contract (Art. 6(1)(b) GDPR) |
| Sending commercial/advertising communications | Consent (Art. 6(1)(a) GDPR) |
| Platform improvement | Legitimate interest (Art. 6(1)(f) GDPR) |
| Compliance with legal obligations | Legal obligation (Art. 6(1)(c) GDPR) |
Under no circumstances do we sell or disclose to third parties the personal data you provide us for their own benefit. However, we may disclose certain data to: hosting and management service providers, electronic payment providers (Stripe Inc.), web analytics providers, technical and legal advisors, as well as tax and other public authorities.
As a rule, we do not disclose your personal data to third parties outside the EEA. Specifically for payment processing, we use the services of Stripe, Inc. (USA), which is certified under the EU-U.S. Data Privacy Framework.
We will store your personal data for as long as necessary to fulfill the purpose for which it was collected. We may retain certain data for a longer period if required by applicable law (e.g. tax law).
We implement appropriate technical and organizational measures to ensure the required level of security for your personal data, including 128-bit SSL encryption for payments.
The Platform may contain hyperlinks to other websites. This Policy does not apply to those websites. Please refer to their respective privacy policies.
We offer you the option, if you wish, to receive a newsletter at your email address. You retain the right at any time to request that communications cease by contacting us at info@fiserent.com with the subject "NEWSLETTER UNSUBSCRIBE".
Depending on the purpose and legal basis of the processing, you may have the following rights:
To exercise any of the above rights, contact us at info@fiserent.com.
If you believe that the processing does not comply with the law, you have the right to lodge a complaint with the Hellenic Data Protection Authority (1-3 Kifisias Ave., 115 23 Athens, tel. 210 6475600, www.dpa.gr).
If any provision of this Policy is found to be unlawful, void or unenforceable, the remaining provisions shall remain in force.
This Policy is governed by Greek law in accordance with the GDPR. Any disputes shall be resolved by the competent Courts of Ermoupolis, Syros.
We reserve the right to revise this Policy at any time. The date of the last revision is at the top of this page.
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